Site Security

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Site Security

At Manulife we are committed to protecting your privacy. Information provided by you through our Web Site is used for Manulife Financial business purposes only in order to service your needs as a customer.

This site is best viewed with a resolution of at least 800 x 600 pixels.

Recommended browsers
This site is best viewed with the following browsers:
  • Microsoft Internet Explorer 6.0 or higher, or
  • Netscape Navigator 7.1 or higher.
To fully experience our site and access your personal account information your browser must:You will need Flash Player 9 (or higher) to access some features in the plan member site.
Click here to download
Adobe Flash Player (free of charge).


128-bit Encryption

128-bit encryption provides you with the highest level of protection possible. High encryption is included in the latest versions of
Internet Explorer and Netscape.


Java Enabled

To enable JavaScript, follow the steps below for the browser you are using.



Please select a browser:

Microsoft® Internet Explorer 4.xx
Microsoft® Internet Explorer 5.xx, 6.xx
Netscape® 4.xx, 6.xx, 7.xx

Microsoft® Internet Explorer 4.xx

  1. Use the toolbar to select 'View'.
  2. Under 'View', click 'Internet Options'.
  3. Choose the 'Security' tab.
  4. In the 'Internet Zone' box, select 'Custom (for expert users)'.
  5. Click on the 'Settings' button.
  6. Under the 'ActiveX Controls and plugins' category, enable 'Run ActiveX controls and plugins'.
  7. Click the 'OK' button to update your security settings.
Microsoft® Internet Explorer 5.xx, 6.xx

  1. Use the toolbar to select 'Tools'.
  2. Under 'Tools', click 'Internet Options'.
  3. Choose the 'Security' tab.
  4. Select the 'Internet' icon in the web content zone.
  5. Click on the 'Custom Level...' button.
  6. Under the 'ActiveX Controls and plugins' category, enable 'Run ActiveX controls and plugins'.
  7. Click the 'OK' button to update your security settings.
Netscape® 4.xx, 6.xx, 7.xx

  1. Use the toolbar to select 'Edit'.
  2. Under 'Edit', click 'Preferences'.
  3. Click the 'Advanced' button in the 'Category' box.
  4. Click the box beside the 'Enable JavaScript' option to select it.
  5. Click the 'OK' button to update your preferences.
Cookies

To ensure your browser is configured to accept cookies, follow the steps below for the browser you are using.


Please select a browser:

Microsoft® Internet Explorer 4.xx
Microsoft® Internet Explorer 5.xx
Microsoft® Internet Explorer 6.xx
Netscape® 4.xx
Netscape® 6.xx, 7.xx


Microsoft® Internet Explorer 4.xx

  1. Use the toolbar to select 'View'.
  2. Under 'View', click 'Internet Options'.
  3. Choose the 'Advanced' tab.
  4. Scroll down through the page to the 'Cookies' section.
  5. Select the 'Always accept cookies' option.
  6. Click the 'OK' button to update your Internet options.

Microsoft® Internet Explorer 5.xx

  1. Use the toolbar to select 'Tools'.
  2. Under 'Tools', click 'Internet Options'.
  3. Choose the 'Security' tab.
  4. Select the 'Internet' icon in the web content zone.
  5. Click on the 'Custom Level...' button.
  6. Under the 'Cookies' category, enable 'Allow cookies that are stored on your computer'.
  7. Under the 'Cookies' category, enable 'Allow per-session cookies' (not stored).
  8. Click the 'OK' button to update your security settings.

Microsoft® Internet Explorer 6.xx

  1. Use the toolbar to select 'Tools'.
  2. Under 'Tools', click 'Internet Options'.
  3. Choose the 'Privacy' tab.
  4. Click on the 'Advanced' button.
  5. Click the box beside the 'Override automatic cookie handling' option to select it. Choose accept 'First-party cookies'.
  6. Click the box beside the 'Always allow session cookies' option to select it.
  7. Click the 'OK' button to update your preferences.

Netscape® 4.xx

  1. Use the toolbar to select 'Edit'.
  2. Under 'Edit', click 'Preferences'.
  3. Click the 'Advanced' button in the 'Category' box.
  4. Click the box beside the 'Accept all cookies' option to select it.
  5. Click the 'OK' button to update your preferences.

Netscape® 6.xx, 7.xx

  1. Use the toolbar to select 'Edit'.
  2. Under 'Edit', click 'Preferences'.
  3. Double-click on 'Privacy & Security' in the 'Category' box to expand the list.
  4. Choose the sub-category 'Cookies' from the expanded list.
  5. Click the box beside the 'Enable all cookies' option to select it.
  6. Click the 'OK' button to update your preferences.



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